Privacy Policy

1. Introduction

Zogoru Gikelu ("we", "us", "our") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

By using our website or engaging our services, you confirm that you have read and understood this Privacy Policy. If you do not agree with the terms of this Policy, please do not use our website or services.

2. Information We Collect

We may collect and process the following categories of information:

• Contact details — such as your name, email address, phone number, and business name, provided when you request a review, submit an enquiry, or contact us directly.
• Business and financial information — information you choose to share with us in connection with our capital optimisation and reporting services.
• Technical data — such as IP address, browser type, device information, and pages visited, collected automatically when you use our website.
• Communications data — records of correspondence if you contact us by email, form, or telephone.

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our services.
• Responding to enquiries, requests for a review, and support messages.
• Preparing and delivering performance reports and related communications.
• Improving our website, services, and user experience.
• Complying with legal and regulatory obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate business interests, and compliance with legal obligations.

5. Sharing Your Information

We do not sell personal data. We may share information with trusted third-party service providers who support the operation of our website and services (such as hosting, email, and analytics providers), always subject to appropriate confidentiality and data protection obligations. We may also disclose information where required by law or to protect our legal rights.

6. Data Retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Retention periods vary depending on the nature of the information and the purpose for which it is held.

7. Data Security

We take appropriate technical and organisational measures to protect the information we hold against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

8. Cookies

Our website may use cookies and similar technologies to support core functionality and to understand how visitors use our site. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.

9. Your Rights

Depending on applicable law, you may have rights in relation to your personal data, including the right to request access, correction, deletion, or restriction of processing, and the right to object to certain processing or to request data portability. To exercise any of these rights, please contact us using the details provided on our Contact page.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their privacy policies separately.

11. Children's Privacy

Our services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically. Continued use of our website or services after changes are posted constitutes acceptance of the revised Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch via our Contact page.